Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our website and platform. This may include:

• Contact information such as your name, email address, phone number, and company name when you submit a form or request a demo.
• Account information such as login credentials and preferences if you register for access to our platform.
• Usage data such as pages visited, time spent on the site, referring URLs, and interactions with features, collected automatically through standard web technologies.
• Device and technical data such as IP address, browser type, operating system, and screen resolution.
• Financial or business data that you voluntarily provide in connection with using our analytics and decision-support services.
• Communications including correspondence you send to us via email, contact forms, or other channels.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and platform.
• Responding to inquiries, support requests, and demo bookings.
• Improving our services, features, and user experience based on usage patterns.
• Sending administrative information, updates, or marketing communications where permitted.
• Detecting, preventing, and addressing technical issues, fraud, or security concerns.
• Complying with legal obligations and enforcing our terms and policies.

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather analytical information. Cookies are small files stored on your device that help us recognize repeat visits, understand site usage, and tailor content. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some portions of the site may not function properly without them.

4. How We Share Your Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
• Legal compliance where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers in connection with a merger, acquisition, financing, or sale of company assets, subject to standard confidentiality arrangements.
• With your consent or at your direction, for any other purpose disclosed at the time of collection.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the confidentiality and integrity of information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which can include the right to access, correct, delete, or restrict the processing of your data, as well as the right to object to certain uses or request portability of your information. To exercise any applicable rights, please contact us using the details on our Contact page. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Equistone FX. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. International Data Transfers

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction with data protection laws that may differ from those in your location. By using our services, you acknowledge such transfers may occur.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised date, and continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. We aim to address inquiries promptly and in good faith.